Jamie Snow · Zipline Creative

I build and run the systems small businesses grow on.

Marketing, websites, brand, and the operations underneath them, like inventory and staff training. For owner-led and multi-location businesses. It starts with a free audit, and I can stay on as your part-time marketing director. Rochester, NY and remote.

Here to refer a business or partner with me? Start here →

Tucker’s Tavern website on a laptop and a phone
A real, live site: Tucker’s Tavern on a laptop and a phone

What I do

Find it. Fix it. Build it. Keep it running.

Every stop is complete on its own. Start where you are and stop when you have what you need.

Systems

Systems that keep your business running.

Inventory, training and client operations. Each one starts from a baseline I’ve already built, then gets fitted to how your business works. Scoped and priced per business.

Inventory

Know what you have

What’s on hand, what’s running low and what to reorder, in one place your team keeps up to date.

Training

Train every location the same way

Staff guides and a training portal, so every new hire learns your way of doing things and the brand stays consistent from store to store.

Client operations

Run many clients from one system

ClientOS: one operating system for practices that juggle many clients at once.

How the work gets done

The systems behind everything I make.

Every post, page, audit and plan comes out of tools and routines I’ve built and use every day. They keep the work consistent, checked and on time, and many of them can run for your business too.

Daily content

A content system that runs every day

One idea, written for each platform, designed and fact-checked. You approve before anything posts.

Presence checks

Everywhere you show up, checked

Google, Apple Maps, Bing, Yelp, Facebook and booking sites, compared and listed with what doesn’t match.

Free roadmap

What you need, in order

After a first look, we put what you need in order and turn it into a roadmap, free.

Design research

Design with reasons behind it

A look at your field first, a short set of design rules, and the finished work checked against them.

Launch checks

Done means it works

Pages, forms, links and share previews tested on the real address, on a phone, before launch.

Fact checks

Every claim has a source

Prices, quotes and facts checked before publishing, and no client named without permission.

In practice

A salon that had moved, and an internet that hadn’t caught up.

Tina’s Natural Nails, Hair & Spa in Rochester is the first business in the Lift Up Local Fund. Her business information disagreed across 20+ online listings, and a maps app was sending new clients to an address she’d left. It’s common after a move, and it’s fixable.

  • A real price menu on her website, with current prices as text
  • Privacy and terms pages published
  • Dead social links repaired
  • Regular posts on her Facebook and Instagram
  • Results numbers publish when her sprint closes, not before
About me
Jamie Snow
Zipline Creative
Rochester, NY · remote US
Fractional · contract · project

I help you bring your vision to life, and keep it running.

I’ve spent more than twenty years across enterprise consulting, healthcare brands and owner-operated businesses.

We start by figuring out what you need, putting it in order and turning it into a roadmap, always free. Then you decide what to do next. If you’d like to work with me, we scope the work and set a timeline together. Every part of every project is tracked and shared, so you always know where things stand.

Giving back

The Lift Up Local Fund

Community-funded growth support for local businesses that need it. Anyone can nominate and contribute.

Visit the fund →